TC Game - Privacy Policy

Information We Collect

Information you provide directly

When you register an account or interact with TC Game, we may collect personal information you submit voluntarily, including your name, email address, date of birth, mobile number, and payment or billing details. If you make a purchase through Indian payment platforms such as PhonePe, Google Pay (GPay), or BHIM UPI, we receive a transaction reference number and status confirmation, we do not store your UPI PIN or full bank account credentials.

Information collected automatically

When you access tcgameapp.in.net or use the TC Game application, we automatically collect certain technical data, including:

• Device identifiers and operating system information
• IP address and approximate geographic location (state level, e.g. Maharashtra, Karnataka)
• Browser type and version
• Pages viewed, features used, and session duration
• Crash logs and diagnostic data

Information from third parties

We may receive limited information about you from third-party authentication providers (such as Google or Apple Sign-In) if you choose to log in through those services, as well as from payment processors to confirm transaction status. We do not purchase personal data from data brokers.

How We Use Your Information

Service delivery and account management

We use the information we collect to create and maintain your TC Game account, process transactions, deliver the features you request, and provide customer support. For example, your registered mobile number may be used to send OTP-based login verification, consistent with standard practice on Indian platforms.

Improvement and personalisation

We analyse aggregated usage data to understand how players interact with TC Game, identify technical issues, and improve the performance and content of our platform. We may use your in-app behaviour to personalise game recommendations or in-game experiences, for instance, surfacing game modes you have previously engaged with most.

Communications

We may send you transactional messages (such as account confirmations and security alerts) and, where you have opted in, promotional communications about TC Game updates or offers. You may withdraw consent for marketing communications at any time by using the unsubscribe link in any such message or by adjusting your account notification settings.

Legal and safety obligations

We process personal data as necessary to comply with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, resolve disputes, enforce our Terms of Service, prevent fraud, and protect the rights and safety of our users and the public.

Legal basis for processing

We process your personal data on the following grounds: performance of a contract (to provide TC Game services), compliance with legal obligations, our legitimate interests in operating and improving a secure gaming platform, and your consent where specifically requested.

Your Rights

Access and portability

You have the right to request a copy of the personal data we hold about you and, where technically feasible, to receive it in a commonly used, machine-readable format such as JSON or CSV.

Correction

If any personal data we hold is inaccurate or incomplete, you may request that we correct or update it. You can update many details, including your display name, email address, and mobile number, directly within your TC Game account settings without contacting support.

Deletion

You may request that we delete your personal data. We will honour such requests where we are not required by law or legitimate business necessity to retain the information. Deleting your data will result in the permanent closure of your TC Game account.

Restriction and objection

You may ask us to restrict the processing of your personal data in certain circumstances, or object to processing carried out on the basis of our legitimate interests. Where we process data for direct marketing, you have an unconditional right to object at any time.

Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

How to exercise your rights

To exercise any of the rights described above, please contact us using the details in the Contact Us section below. We will respond to verified requests within 30 days. We may ask you to confirm your identity before processing your request.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact the TC Game privacy team:

Email: [email protected]

We aim to respond to all privacy-related enquiries within 30 days of receipt.